Frequently Asked Questions

We understand that the reasons for short-term or extended stay housing can vary.  Below is a list of frequently asked questions about cost, amenities, pets and more.

Feel free to contact us if you have more questions.

We understand that the reasons for short-term or extended stay housing can vary.  Below is a list of frequently asked questions about cost, amenities, pets and more.
Click the question to see the answer, and feel free to contact us if you have more questions. 

Corporate Apartments FAQ

Can you accommodate immediate move-ins?

We almost always have an apartment available for immediate move-in.

What if my needs change during my course of stay?

We allow our customers to move to a smaller or larger apartment, and the rent is prorated between the two apartments. We can also add a sleeper sofa or change bed sizes.

How far in advance should I make my reservation?

As soon as possible. We will reserve an apartment for you with a signed contract, which can be done by fax or e-mail. We can discuss the location of the apartment approximately 2 weeks from your arrival date. Payment is not required until the day you move in.

Is maid service available?

Yes, for an additional charge. A weekly maid service costs $40 for a one-bedroom, $55 for a two-bedroom and $70 for a three-bedroom apartment.

Are the apartments equipped for the handicapped?

We have apartments with excellent handicapped access. If special equipment is required (i.e. handrails, shower heads), the maintenance departments will install the equipment if provided by the resident. Most equipment can be purchased at American Medical Equipment Company, located nearby at 1841 Old Spanish Trail.

Can I bring my pet?

Each property has its own pet policy, but we can match you with a property that will accept your pet. A pet deposit is required.

Can the rent be billed to my company or insurance agency?

Yes, we can direct bill your company or Homeowner’s Insurance Company, which may require a letter of responsibility from your company.

What methods of payment are accepted?

Most major credit cards are accepted, or you may pay with cash or a personal check.

What if I don’t have a car?

Many of our properties are located within walking distance of shopping, dining and entertainment. And many guests don’t bring a car.Some of our apartments are on the Metro bus routes or near the city’s light rail, which runs between the Texas Medical Center and Downtown Houston.Also, we can arrange for transportation to and from the airport if needed and pick you up from your hotel to tour our apartments. Feel free to discuss your transportation needs with us.

What if I don’t know how long I will be staying?

You can start off with a daily lease with the option of converting to a monthly lease within 10 days of arrival. Monthly leases are automatically extended until we receive 10 days notice to vacate.

What is the minimum lease term?

3 days, however, stays for less than 30 days are subject to a higher daily rate and 17% hotel tax.

Why should I stay in a corporate apartment?

Corporate apartments are less expensive than a hotel stay, with a one-bedroom furnished apartment starting at $87/day.Our apartments have much more to offer than a hotel, with spacious floor plans, fully equipped kitchens, full-size washer and dryer, and all furniture, electronics, linens and house wares. In addition, guests can enjoy all of the amenities each property has to offer, including swimming pools, fitness centers and business centers.For an extended stay, a corporate apartment offers all of the comforts of home.